• lemmyvore@feddit.nl
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    1 year ago

    You probably also didn’t think about them no longer making the battery two years after releasing the phone.

    • Vlyn@lemmy.zip
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      1 year ago

      I had that issue with an Otterbox case. Bought it, it was bulky but protected the phone well. After 3 years the rubber tore near the charging port. They offer “lifetime” warranty (5 years). Well, wrote them for a replacement and they simply said nah, they don’t have that case any more for a phone this “old”. So they didn’t honor the warranty and just told me I’m out of luck.

      What the hell do I buy an expensive phone case for when they can’t even honor a 5 year warranty? That was the last Otterbox for me, Spigen was the choice I went with afterwards. Can’t go wrong with a 10 buck phone case, I don’t care if it breaks in a few years.

      When it comes to phones every manufacturer just gives you the finger if it’s 3+ years old it seems.

      • grue@lemmy.ml
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        1 year ago

        they simply said nah, they don’t have that case any more for a phone this “old”. So they didn’t honor the warranty and just told me I’m out of luck.

        That should’ve been an FTC complaint.

    • gatton@reddthat.com
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      1 year ago

      Oooh devious! “We listened to our customers so now all new iPhones will have replaceable batteries.*”

      • Battery not included. Purchase a compatible battery from the Apple store for just $99.99.