Went to a restaurant in LA today and when I got the check I noticed that it was a bit higher than it should be. Then I noticed this 18% service charge. So… We, as customers, need to help pay for their servers instead of the owners paying their servers a living wage. And on top of that they have suggested tip. I called bs on this. I will bet you that the servers do not see a dime of this 18% service charge. [deleted a word so it wasn’t a grammatical horror to read]

  • Heavybell@lemmy.worldEnglish
    811·
    2 年前

    If the service charge is always there then just raise prices by 18% and stop misleading people ffs…

      • bobo@lemmy.worldEnglish
        73·
        2 年前

        Because the price on the menu then appears lower than what the customer actually pays. It’s completely misleading.

        • WoahWoah@lemmy.worldEnglish
          331·
          2 年前

          Ohhh, that’s a really good point. I didn’t think about that. This hasn’t happened where I live. Thanks for helping me understand. That IS really misleading.

          • raptir@lemm.eeEnglish
            7·
            2 年前

            And even if it’s on their printed menu, you might look at the menu on Google Maps and see one place has a dish for $20 and another place had the same dish for $24. You go to the cheaper place and sit down and see the 18% fee. Are you necessarily going to leave and go to the other one?

            • Shush@reddthat.comEnglish
              3·
              2 年前

              I would probably leave and just go home. I wouldn’t be in the mood to eat anymore.

            • aesthelete@lemmy.worldEnglish
              3·
              2 年前

              It’s usually on the menu but it’s in fine print under an asterisk.

              It’s alarmingly common (though not usually as high as 18%), and ought to be fucking illegal.

      • new_acct_who_dis@lemmy.worldEnglish
        15·
        2 年前

        Because no one agreed to pay that when they were ordering. Imagine being a on budget for a night out and getting this extra charge outta nowhere

      • IdleSheep@lemdro.idEnglish
        14·
        2 年前

        Imagine you only have 10 dollars on you and buy a 9.99 item off the menu because of it, only to discover at the register there’s a 20% service fee. Not very a very pleasant customer experience, is it?

        Thank God where I live this is completely illegal. The prices on the menus are always the final price.

        • aesthelete@lemmy.worldEnglish
          9·
          2 年前

          Thank God where I live this is completely illegal. The prices on the menus are always the final price.

          ^ This is the answer folks…this type of bullshit legalese in restaurants should not be legal.

      • atticus88th@lemmy.worldEnglish
        41·
        2 年前

        Also it costs far too much for the owner to reprint all those menus with higher prices. And to update all the food delivery apps… fuhgeddaboudit

        • CmdrShepard@lemmy.oneEnglish
          31·
          2 年前

          But they can afford to reprint the menu to include a note about the 18% service charge or when their item prices increase ‘organically?’ This is a BS excuse.

          • lad@programming.devEnglish
            2·
            2 年前

            My guess would be that it was sarcasm exactly because of the reason you explained. It contradicts really so hard it almost makes it obvious (not completely, it seems)

        • aesthelete@lemmy.worldEnglish
          1·
          2 年前

          It has nothing to do with the cost of re-printing menus, because they have to do that anyway to put the legalese on there about the percentage surcharges.