ASUS Already On Government's Radar for Warranty Issues
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I would highly recommend sharing this with anyone that you know that has had warranty/support issues with Asus any company in general✊

Hope this helps!

    • elucubra@sopuli.xyzEnglish
      8·
      6 months ago

      Warranty is not the only problem. I ordered a Vivobook for a client. Upon arrival, I opened it up to see if there was space for a rusty disk. No space. Opening that thing was scary. I had the impression that it was going to break any minute. The thing is so flimsy it’s scary. I feels like it’s made out of a plastic pizza container and aluminum foil.

      Thankfully we are in Europe, warranties here have teeth, and are 2 years minimum by law.

      • areyouevenreal@lemm.eeEnglish
        71·
        6 months ago

        Upon arrival, I opened it up to see if there was space for a rusty disk.

        That’s not an ASUS specific thing at all. What modern laptops actually have 2.5" drives anymore? Very few actually.

        The thing is so flimsy it’s scary. I feels like it’s made out of a plastic pizza container and aluminum foil.

        Yes this is actually more disturbing.

      • vithigar@lemmy.caEnglish
        3·
        6 months ago

        Which Vivobook? It’s a wildly varied brand that ranges from factory made e-waste to decent.