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The original was posted on /r/mullvadvpn by /u/wampuswrangler on 2023-08-10 19:45:10+00:00.

I’m very green to vpn’s in general, this is my first time trying one. I just installed mullvad and am pretty sure I am connected but I just want to verify. I have the green padlock, mullvad app says I am connected to a server. Also I get different IP addresses when I search with mullvad connected or disconnected.

However in the windows task bar it won’t let me connect to mullvad. I am using windows 11, the internet icon shows an ethernet symbol and says i am connected to wifi, however under mullvad it just says internet access. Every time I try to connect it fails and says “the remote connection was not made because the attempted vpn tunnels failed. the vpn server may be unreachable.” Is this just an issue with windows or am I doing something wrong? Also under the server name option in windows vpn setting I typed in the 11 digit IP address from mullvad, not sure if that’s correct.

Apologies if this isn’t enough info, some of this stuff is like a foreign language to me. Any help is appreciated, thanks.